Terms & Conditions

We are happy for you to collect and return from us free of charge if you are local to postcode area TR14. Please enter NOPOSTAGE at checkout if you would like to collect and return the bunting in person.  
Alternatively, a courier service will be booked to deliver the bunting to you in plenty of time before your event. We will also arrange for it to be collected from an address of your choice on a date agreed by you 1-2 days after your event.
Once you have finished with the bunting, all we ask is that you can please fold it back up concertina style back into the box as it arrived, no need to wash or iron, we will take care of that.
In your box of bunting you will find a mailing bag. So all you have to do is place the box of folded bunting inside the mailing bag and seal it ready for collection from the agreed address. The courier will bring the address label with them. Easy Peasy!!!!
£25 shipping includes delivery and return for up to and including 50 metres. £40 for amounts of 60 metres and over.
Please do not use pins or any other sharp objects to hang our bunting up. Blu Tak and similar sticky objects can stain and ruin the fabrics so please avoid using these. The best ways of hanging bunting are to use string or ribbon ties round the binding or your venue might have hooks already in place. Speak to your venue if you are not sure. 
If you are hanging the bunting outside or in a marquee sometimes the bunting can get quite damp. If you notice this is the case when taking it down please let me know as soon as you can, as damp bunting sat inside a box for 2-3 days in transit can lead to it going mouldy which is irreversible. It might be best to keep it for an extra day to dry out before the courier collection. 

A deposit equal to 50% of the total hire cost (minimum deposit £25) is required at the time of booking on top of your hire cost. This can be paid via our secure card merchant Zettle using a unique code sent to you after your order has been placed. The deposit will be held here until the bunting has been returned. Once we have received the bunting back from you it will be inspected, if there is any damage or missing parts the deposit will be used towards the cost of replacements or repairs. If every care is taken with the bunting and it is found to be in excellent condition the deposit will refunded back to you within 2 weeks. 
If using the courier service please be aware that if collection after your event is attempted but the bunting is not ready to hand over, another booking will be made to return the bunting, the cost of this will be taken out of your deposit. 
Any further questions, please do not hesitate to get in touch.